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Privacy Policy

Policies written for a proprietorship firm delivering IT services, consulting, and digital marketing.

Privacy Policy

Last updated: July 3, 2026

We are Katrex Technologies, a proprietorship firm based in Balaghat, Madhya Pradesh. This policy explains how we handle information when you contact us, request a quote, hire us for IT services, IT consulting, or digital marketing, or use our website.

Information we collect

  • Contact details you send us, such as your name, phone number, email address, business name, and location.
  • Project details, briefs, and documents shared for quoting or delivery.
  • Website usage data collected through standard analytics or similar tools if enabled.
  • Client data processed on your behalf during an engagement, to the extent needed to deliver the agreed service.

How we use information

  • To respond to enquiries and prepare proposals or estimates.
  • To deliver support, development, consulting, and digital marketing services.
  • To manage project communication, milestones, invoices, and service updates.
  • To operate campaigns and accounts in third-party platforms when digital marketing work requires it.

Third-party tools

For digital marketing and project delivery, we may use third-party tools such as ad platforms, analytics services, hosting services, collaboration tools, and payment or communication services. Those services have their own privacy terms and policies.

Data handling and retention

  • We keep business records, project files, and communication only for as long as needed for delivery, billing, compliance, or dispute handling.
  • We do not sell client information.
  • We keep access to client accounts limited to what is necessary for the agreed work.
  • When an engagement ends, access and handover steps are managed as per the project agreement.

Your choices and concerns

If you want to review, correct, or ask about information we hold about you, contact support@katrex.in or hello@katrex.in.

For grievances, use support@katrex.in and include the relevant project or enquiry details.

Jurisdiction

This policy is governed by the laws of India, with jurisdiction subject to the appropriate courts and authorities in Madhya Pradesh, as applicable.